privacy policy
Privacy and Security of the personal information of supporters and donors
St Francis Leprosy Guild (SFLG) is committed to protecting the privacy and security of your personal information. SFLG collects and processes the personal information of donors and supporters and is the "controller" of such information under applicable data protection law.
This privacy policy is to help you understand what personal information we collect about you, why we collect it and what we do with it.
Contact details
Your personal information is collected by St Francis Leprosy Guild
Registered Charity No. 1188749
73 St Charles Square
London W10 6EJ
If you have any questions in relation to the use of your personal information or our Privacy Policy, you can contact us by:
Post: 73 St Charles Square, London W10 6EJ
Email: [email protected]
Tel: +44 (0)7754 592240
Complaints
You have the right to make a complaint at any time to the Information Commissioner's Office with respect to data protection issues. But, we encourage you to make a complaint directly to us in the first instance, to allow us to rectify the issue as quickly as possible. If you do make a complaint with respect to a data protection issue, we will respond to you within 10 business days with the solution or next steps. Complaints should be made to the contact details above.
How we collect your information
The personal information we will process in connection with you will have been provided by you. SFLG does not purchase personal data from other sources.
We need to keep certain information about our past and current supporters and donors to meet the requirements of financial reporting and to function effectively. We also need to process that information to meet the requirements of funding bodies, and so that we can comply with legal obligations, government regulations and charity law.
How we use your personal information
What we collect
We will only use your personal information for the purposes for which we collected it, unless we reasonably consider that we need to use it for another reason and that reason is compatible with the original purpose. If we need to use your personal information for an unrelated purpose, we will notify you and we will explain the legal basis which allows us to do so.
Automated means
We do not envisage that any decisions will be taken about you using automated means, however we will notify you in writing if this position changes.
Information that we share
We may share your personal information with third parties that we have engaged to provide administration and fundraising services.
Right to withdraw consent
In the limited circumstances where you may have provided your consent to the collection, processing and transfer of your personal information for a specific purpose, you have the right to withdraw your consent for that specific processing at any time. To withdraw your consent, please contact using the contact details set out above. Once we have received notification that you have withdrawn your consent, we will no longer process your information for the purpose or purposes you originally agreed to, unless we have another legitimate basis for doing so in law.
Retention of your information
We will only retain your personal information for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying accounting or reporting requirements. Subject to the requirements of applicable law, we will generally retain your personal information for a period of seven years from the date at which the information is provided to us.
Rights of access, correction, erasure and restriction
It is important to SFLG that the personal information we hold about you is accurate and current. Please keep us informed if your contact details or other personal information changes.
Under certain circumstances, by law you have the right to:
If you want to review, verify, correct or request erasure of your personal information, object to the processing of your personal data, or request that we transfer a copy of your personal information to another party, please contact us in writing using the details set out above.
You will not have to pay a fee to access your personal information (or to exercise any of the other rights). However, we may charge a reasonable fee if your request for access is clearly unfounded or excessive. Alternatively, we may refuse to comply with the request in such circumstances.
We may need to request specific information from you to help us confirm your identity and ensure your right to access the information (or to exercise any of your other rights). This is another appropriate security measure to ensure that personal information is not disclosed to any person who has no right to receive it.
Changes to this privacy notice
We reserve the right to update this privacy notice at any time, and we will provide you with a new privacy notice when we make any substantial updates. We may also notify you in other ways from time to time about the processing of your personal information.
Data policy approved: August 2022
Minor amendment: October 2023
Date of next review and renewal: August 2024
St Francis Leprosy Guild (SFLG) is committed to protecting the privacy and security of your personal information. SFLG collects and processes the personal information of donors and supporters and is the "controller" of such information under applicable data protection law.
This privacy policy is to help you understand what personal information we collect about you, why we collect it and what we do with it.
Contact details
Your personal information is collected by St Francis Leprosy Guild
Registered Charity No. 1188749
73 St Charles Square
London W10 6EJ
If you have any questions in relation to the use of your personal information or our Privacy Policy, you can contact us by:
Post: 73 St Charles Square, London W10 6EJ
Email: [email protected]
Tel: +44 (0)7754 592240
Complaints
You have the right to make a complaint at any time to the Information Commissioner's Office with respect to data protection issues. But, we encourage you to make a complaint directly to us in the first instance, to allow us to rectify the issue as quickly as possible. If you do make a complaint with respect to a data protection issue, we will respond to you within 10 business days with the solution or next steps. Complaints should be made to the contact details above.
How we collect your information
The personal information we will process in connection with you will have been provided by you. SFLG does not purchase personal data from other sources.
We need to keep certain information about our past and current supporters and donors to meet the requirements of financial reporting and to function effectively. We also need to process that information to meet the requirements of funding bodies, and so that we can comply with legal obligations, government regulations and charity law.
How we use your personal information
What we collect
- Personal identifiers such as name, home address, email address, phone numbers.
- Personnel records which includes donations history, Gift Aid declarations and other financial records; records of invitations to events; personal correspondence and records of mailing preferences (eg. consent to receive communications such as the Annual Review).
- For administration and operational purposes, financial reporting and good governance of the charity.
- For marketing purposes.
- Compliance with legal, financial and other regulatory obligations.
- We have a legitimate interest to ensure the effective administration and management of the charity and the distribution of funds to meet our charitable purpose.
- Where we use your personal information for electronic marketing purposes, we will only do so provided you have notified us of your consent to receive marketing communications from us.
We will only use your personal information for the purposes for which we collected it, unless we reasonably consider that we need to use it for another reason and that reason is compatible with the original purpose. If we need to use your personal information for an unrelated purpose, we will notify you and we will explain the legal basis which allows us to do so.
Automated means
We do not envisage that any decisions will be taken about you using automated means, however we will notify you in writing if this position changes.
Information that we share
We may share your personal information with third parties that we have engaged to provide administration and fundraising services.
Right to withdraw consent
In the limited circumstances where you may have provided your consent to the collection, processing and transfer of your personal information for a specific purpose, you have the right to withdraw your consent for that specific processing at any time. To withdraw your consent, please contact using the contact details set out above. Once we have received notification that you have withdrawn your consent, we will no longer process your information for the purpose or purposes you originally agreed to, unless we have another legitimate basis for doing so in law.
Retention of your information
We will only retain your personal information for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying accounting or reporting requirements. Subject to the requirements of applicable law, we will generally retain your personal information for a period of seven years from the date at which the information is provided to us.
Rights of access, correction, erasure and restriction
It is important to SFLG that the personal information we hold about you is accurate and current. Please keep us informed if your contact details or other personal information changes.
Under certain circumstances, by law you have the right to:
- request access to your personal information (commonly known as a "data subject access request"). This enables you to receive a copy of the personal information we hold about you and to check that we are lawfully processing it;
- request correction of the personal information that we hold about you. This enables you to have any incomplete or inaccurate information we hold about you corrected;
- request erasure of your personal information. This enables you to ask us to delete or remove personal information where there is no good reason for us continuing to process it. You also have the right to ask us to delete or remove your personal information where you have exercised your right to object to processing (see below);
- object to processing of your personal information where we are relying on a legitimate interest (or those of a third party) and there is something about your particular situation which makes you want to object to processing on this ground. You also have the right to object where we are processing your personal information for direct marketing purposes;
- request the restriction of processing of your personal information. This enables you to ask us to suspend the processing of personal information about you, for example if you want us to establish its accuracy or the reason for processing it; and
- request the transfer of your personal information to another party.
If you want to review, verify, correct or request erasure of your personal information, object to the processing of your personal data, or request that we transfer a copy of your personal information to another party, please contact us in writing using the details set out above.
You will not have to pay a fee to access your personal information (or to exercise any of the other rights). However, we may charge a reasonable fee if your request for access is clearly unfounded or excessive. Alternatively, we may refuse to comply with the request in such circumstances.
We may need to request specific information from you to help us confirm your identity and ensure your right to access the information (or to exercise any of your other rights). This is another appropriate security measure to ensure that personal information is not disclosed to any person who has no right to receive it.
Changes to this privacy notice
We reserve the right to update this privacy notice at any time, and we will provide you with a new privacy notice when we make any substantial updates. We may also notify you in other ways from time to time about the processing of your personal information.
Data policy approved: August 2022
Minor amendment: October 2023
Date of next review and renewal: August 2024
